Refund policy

Returns & Refund Policy

At Crest Culture, we want you to be satisfied with your order.

14-day return policy
Customers may request a return within 14 days after receiving their order.
Return shipping costs are paid by the customer for size changes/change of mind.
Damaged, defective or incorrect items are handled at no cost to the customer.

Conditions
Items must be unused, unwashed, and returned in their original condition and packaging.

Non-returnable items
Items that are worn, damaged, or not in original condition cannot be returned.

Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds are processed back to the original payment method.

Exchanges
If you received a damaged or incorrect item, please contact us immediately.

Contact
For return requests, contact:
crestculture.official@gmail.com