Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to CrestCulture. Throughout the site, the terms “we”, “us” and “our” refer to CrestCulture. CrestCulture operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a customized shopping experience (the “Services”). CrestCulture is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not access or use the Services.

SECTION 1 – ACCESS & ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, you may be required to provide information such as your email address, billing information, shipping address, and payment details. You agree that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account.

SECTION 2 – PRODUCTS

We strive to display our products and services as accurately as possible. However, product colors and appearances may vary depending on your device and screen settings.

We do not guarantee that the quality or appearance of any products or services will meet your expectations exactly as shown online.

All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities available.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. CrestCulture reserves the right to accept or refuse any order at our sole discretion.

Orders are only accepted once payment has been processed and confirmation has been sent.

Please review your order carefully before submitting it, as cancellation requests may not always be possible after acceptance.

Returns and exchanges are handled in accordance with our Refund Policy.

You agree that purchases are for personal use only and not for resale or export.

SECTION 4 – PRICING & BILLING

Prices, discounts, and promotions are subject to change without notice.

All prices displayed are exclusive of taxes, shipping costs, customs duties, or import fees unless stated otherwise.

You agree to provide accurate and complete payment and account information for all purchases made through the Services.

SECTION 5 – SHIPPING & DELIVERY

We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.

All delivery times are estimates only and are not guaranteed.

Ownership and risk of loss transfer to you once products are delivered to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including trademarks, logos, text, graphics, images, videos, audio, product designs, and website layout, is the property of CrestCulture, Shopify, or their licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, republish, or exploit any part of the Services without prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or guarantees.

Your use of optional third-party tools is entirely at your own risk and subject to the terms provided by the respective third-party providers.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

CrestCulture is powered by Shopify. However, all purchases are made directly with CrestCulture, not Shopify.

Shopify is not responsible for any aspect of purchases, products, services, damages, or losses arising from transactions with CrestCulture.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may also collect and process certain personal information to provide and improve the Services.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions, reviews, ideas, or other content, you grant CrestCulture a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute such content for any purpose.

You confirm that your feedback does not violate any third-party rights or laws.

SECTION 12 – ERRORS & INACCURACIES

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or delivery times.

We reserve the right to correct any errors and to modify or cancel orders if information is inaccurate.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes or violate any applicable laws.

Prohibited conduct includes, but is not limited to:

  • Fraudulent or misleading behavior
  • Harassment or abuse
  • Uploading malicious software
  • Spamming or phishing
  • Scraping or automated data extraction
  • Violating intellectual property rights

We reserve the right to suspend or terminate access to the Services for violations of these Terms.

SECTION 14 – AGENTS & AUTOMATED TOOLS

Automated tools, bots, AI agents, or software interacting with the Services must clearly identify themselves and comply with all applicable restrictions and technical requirements imposed by CrestCulture.

SECTION 15 – TERMINATION

We may terminate or suspend your access to the Services at any time without notice if you violate these Terms.

Sections relating to intellectual property, liability, indemnification, and similar obligations will survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, CrestCulture, Shopify, and their affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless CrestCulture, Shopify, and their affiliates from any claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of the Services.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with our policies and rules, constitute the entire agreement between you and CrestCulture regarding the Services.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights under these Terms without prior written consent from CrestCulture.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws and courts applicable in the jurisdiction where CrestCulture is established.

SECTION 23 – HEADINGS

Section headings are included for convenience only and do not affect interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time by posting changes on our website.

Continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms can be sent to:

📧 Crestculture.official@gmail.com
📍 Rijnstraat 10, 4535GW Terneuzen, Netherlands
📞 +31 6 39540259